Learning Kids by VAL collects only the information reasonably needed to run the website, support customer accounts, process orders, manage shipping, and deliver digital access after verified payment.
This policy should be read together with our Terms and Conditions and the product-specific policies for shipping, downloads, and editable templates.
Information we collect
- Google account identity needed for sign-in
- Customer name, email address, and account records
- Shipping details such as address and phone number
- Order history, order contents, and payment status records
- Support messages and screenshots submitted for order review
How we use customer information
- To connect purchases to the correct customer account
- To process physical orders and shipping
- To unlock digital downloads and editable template access after verified payment
- To answer support concerns and review claims
- To protect the website, products, and customer access from misuse or fraud
When data may be shared
Customer information may be shared only to the extent needed with service providers that support the store, such as payment processors, courier partners, authentication providers, hosting providers, or email tools.
We do not sell customer personal information. We share only the information reasonably required to complete the service or comply with legal obligations.
Customer privacy rights
Customers may contact us with reasonable privacy questions, account concerns, or correction requests. Some records may still need to be retained when they are required for accounting, fraud prevention, dispute handling, or legal compliance.
For privacy questions, contact edilval83@gmail.com.